Booking Change Policy

Booking Change Policy – Solstice Travel
At Solstice Travel, we know that plans can change. Whether it’s adjusting your travel dates, upgrading your stay, or modifying your itinerary, our booking change policy is designed to make the process as smooth and stress-free as possible.
1. General Conditions for Changes
 

• All change requests must be submitted in writing to our customer service team at [insert contact email/phone].
• Changes are subject to the terms and conditions of the airline, hotel, cruise line, or tour operator involved in your booking.
• Solstice Travel’s service fees and any supplier change fees are non-refundable.

2. Airfare Changes
 

• Airlines may allow ticket changes for a fee, plus any fare difference.
• Some promotional or discounted tickets may be non-changeable.
• Name changes are generally not permitted by airlines, so please ensure passenger information is correct at the time of booking.
• Reissued tickets will follow the rules of the original fare purchased.

3. Hotel, Tours, and Packages
 

• Date changes, upgrades, or modifications are subject to the policies of the hotel or tour operator.
• Some suppliers may allow free changes if made within a specific window before check-in or departure.
• In cases where changes are not possible, cancellation and rebooking may be required.

4. Fees and Fare Differences
 

• Change fees vary by supplier and are set by the airline, hotel, or operator—not by Solstice Travel.
• In addition to supplier fees, Solstice Travel applies a modification service fee per booking.
• Any fare difference between the original and new booking must be paid at the time of change.

5. Timeframe for Requests
 

• We recommend submitting change requests as early as possible. Last-minute requests may be limited or denied depending on supplier availability.
• Some changes requested within 24 hours of departure may not be accommodated.

6. Confirmation of Changes
 

• Changes are not final until you receive written confirmation from Solstice Travel.
• Please review all updated details carefully to ensure accuracy.